PRIVACY STATEMENT FOR OUR MOBILE APPLICATION BOUND
In this privacy statement, you can read about the personal data we collect, what purposes we use this data for, how we protect your privacy and personal data, how long the data is stored and how you can view and/or correct the personal data we store on you.
We do not share personal information with third parties, unless this is (1) legally required, (2) necessary to supply a service or (3) specifically requested by the customer that has provided the personal information.
If you choose not to provide the personal data, you might not be able to make use of the desired service / function or technical assistance.
FUNCTIONS OF OUR APP
The functions of our App can only be used in conjunction with our online server, for which you, your company or your employer is a customer. App functions will be only available after authentication and synchronization of the data with the corresponding servers.
HOW WE COLLECT YOUR PERSONAL DATA
If you choose not to provide the personal data, you might not be able to make use of the desired service / function or technical assistance.
For business end users
Personal data is collected directly from you or through your employer. If you choose to log in and make use of our services, we will process the personal data needed for the provision of this service.
For business customers
Personal data can be collected through your employer. If your employer provides us with your personal data we assume that they have informed you about the scope and purpose of this collection.
WHAT PERSONAL DATA WE COLLECT AND PROCESS
Required for the provision of our service
The categories of personal data described below is processed and generated when using the App. This data is required for technical purposes to increase ease of use for App functions and to ensure stability and security.
- User information
- Contact information
- Traffic data
- Business contacts
- Device contact list (Consent required)
- Photo and Media (Consent required)
- Usage statistics (Consent required)
- Chat information
User information
When you log into our App we will process the User information connected to your profile. This data consists of: User name and password.
We process this data on the basis of a contractual obligation agreed to with your employer.
Contact information
If you contact us via email or via our contact form, we will process information required to answer your query. This data consists of: Email address and, if provided, your name and telephone number.
We process this data on the basis of our legitimate interest to answer your business related queries.
Traffic data
When using our App, traffic data will be processed. This data is required to facilitate communication. Traffic data is generated and processed automatically when end users communicate via the App and consists of: information about the participants, calling and called number, the connected IP address, the date, the time, the duration of the call, the amount of data used, and when roaming, we register the network that was used.
We process this data on the basis of a contractual obligation agreed to with the party that has provided you with access to the App. In most cases, this will be your employer.
Business contacts
When using our app, business contacts can be processed by the service for which you, your company or your employer is a customer. The business contacts are managed and configured by your employer and, if applied, will provide you with an overview of other business end users registered by your employer.
Business contacts are access and processed after authentication and synchronization of the data with the corresponding servers.
We process this data on the basis of a contractual obligation agreed to with the party that has provided you with access to the App. In most cases, this will be your employer.
Device contact list
When you make use of certain features, we ask you for your consent to use your device contacts. We will not use this data if you do not consent. If you do not consent, you may not be able to use all functions of our App.
You may subsequently grant or withdraw your consent at any time by using the settings in the App or your operating system.
If you do consent, your device contacts will be accessible through the App. The data is stored on the device and on per single contact base the user can request to sync this data to our server to enhance the user experience.
We process this data on the basis of your consent.
Photo and Media
When you make use of certain features, our App, we ask you for your consent to use your, photos and media. We will not use this data if you do not consent. If you do not consent you may not be able to use all functions of our App.
You may subsequently grant or withdraw your consent at any time by using the settings in the App or your operating system.
If you do consent and make use of the feature, your data will can stored on our servers relating to the party that has provided you with access to the App. In most cases, this will be your employer.
We process this data on the basis of your consent.
Usage statistics
Subject to appropriate consent, our App collects anonymous usage data to determine usage-related statistical indicator that we can use for business intelligence purposes to improve our App and make it more attractive for you as a end user. The data is anonymized from the outset and cannot be associated with a identified or identifiable person at any time. You may subsequently grant or withdraw your consent at any time by using the settings in the App.
We process this data on the basis of your consent.
Chat information
When using our messaging functionality within our App, we will process the data necessary to facilitate communication, this data consists of: IP address, login data, chat messages, chat partner, status of the chat messages, transmitted files.
The data collected in the App and then synchronized with the corresponding servers to provide the relevant functions. Only you have access to data stored solely in the App. The corresponding party that has provided you with access to the App, has access to the data located on the server.
We process this data on the basis of a contractual obligation agreed to with the party that has provided you with access to the App. In most cases, this will be your employer.
WHO WE SHARE DATA WITH
In certain circumstances, for example due to legislation, it may be necessary to pass on information to the authorities. Disclosure may also take place if necessary to establish or defend legal claims.
We do not share application data with anyone else.
STORAGE AND RETENTION
All data is stored on servers within Switzerland and your personal data is therefore not subject to international transfers to third countries without an adequacy decision.
Uninstalling the App permanently deletes all data in the App.
SECURITY
We have implemented generally accepted standards of technology and operational security in order to protect personal data from loss, misuse, alteration or destruction. Only authorized personnel are provided access to personal data and these employees are contractually or statutory obliged to ensure confidentiality of this data.
We will implement appropriate technical and organizational measures to ensure that the processing of your personal data is performed in accordance with data protection law, in particular ensuring an appropriate level of security.
YOUR RIGHTS
Under GDPR, you have a number of rights regarding our processing of your personal data. To exercise these rights, please contact us via our contact information.
- Right of access
- Right of rectification or erasure
- Right of restriction of processing
- Right of objection
- Right of data portability
As a general rule you can exercise your rights through the party that has provided you with access to the App, in most cases, this will be your employer.